FAQ

1. What is your main products?

Pihanlo is a professional factory specialized in high quality genuine leather bags, leather wallets and other samll leather accessories such as genuine leather key chains, leather belts, etc. We don't produce any PU/PVC products.

2. What is your main market?

We have been selling our products to most of countries that demand luxury leather products, including Germany, Canada, USA, Unite Kingdom, Netherland, Australia, France, Switzerland, etc. Would you like to be our customer too, please click Here to enjoy our service now!

3. Do you offer OEM service?

Yes, we are very professional for OEM service. We can put your logo (if any) on the bags, dustcovers, paper tag, VIP cards, etc. Please click Here to have a look what we can do more for you.

4. How to place an order with your factory?

It is very easy, please Contact Us online now!

5. What is your minimum order quantity?

Please click Here for more detailed information.

6. Do you have bags, wallets in stock? Do you retail your products?

We have a show room in our factory, but we won't retail them.

7. Do you accept sample order or trial order.

Yes, welcome to place a sample order or trial order. You can click Here to order now.

8. How do you charge the sample fee?

We don't charge extra fee for samples, sample fee will be the same to our normal unit price.

9. How you do you ship the goods?

We arrange the shipment as customers requested. For large quantity order, we advise to ship by sea, and for small quantity order, we advist to ship by courier company like DHL or UPS.

10. What about the shipping cost?

The shipping cost depends on the order quantity and the way of shipping. You can confirm everything with our sales representative when you want to order. You can also arrange the shipment by yourself.

11. What is the lead time for the order?

The lead time also depends on the order quantity. Normally the lead time is no more than 2 weeks.

12. Can I visit your factory?

Yes, of course. We can arrange car to pick you up when you arrive in Guangzhou if you need.

13. What is your terms of payment? Do you accept Paypal?

We accept T/T or Western Union payment only. Paypal is good for retailer, but we are manufacturer, we don't accept it.

Do you still have any questions? Please feel free Contact Us now. We will give your the best answers.

PIHANLO